Free visual inspection and a written scope of work before any mitigation begins - photos, moisture readings, and drying logs go in your claim file
The scope we write is the scope we bill. Anything new gets shown to you, in writing, before we touch it.
Before
After
Before
After
Before
AfterTraining & Ongoing Support
You don’t need a background in water damage restoration to open a Keegan location. We’ve built our onboarding for operators who understand business discipline and customer service, then we teach you the trade, the systems, and the Garrison Standard from the ground up. Since 2005, we’ve refined this into a repeatable process that gets new owners from signed agreement to first job without guessing.
Initial Training
Your training starts at our facility and runs intensive from week one through launch. We cover the full operation: water extraction, drying science, fire damage cleanup protocols, and mold remediation containment – the three services every Keegan location provides. You’ll learn the trade’s real terms, then what they mean in plain language on a job site. Moisture mapping, psychrometrics, category and class of water loss – we teach you to speak it to adjusters and explain it to homeowners.
Operations training covers the software stack for job tracking, documentation, and insurance claim formatting. Hiring modules walk you through recruiting background-checked, uniformed technicians who can pass The Garrison Standard. Marketing setup teaches local lead generation, brand compliance, and how the national campaigns feed your territory. By the end of initial training, you’ll know how to price a job in writing before any work starts, document every step for the claim, and stand behind the repair with our 365-Day Done Right Promise.
Launch Support
Opening your doors isn’t a solo project. Our team helps configure your local marketing presence, connect your lead intake systems, and ensure your phone setup routes to a live person 24 hours a day, 7 days a week – including nights, weekends, and holidays. We don’t do phone trees or call-back queues. When water is actively damaging someone’s home, a human answers.
Your first jobs are shadowed by experienced field support who coach you through moisture readings, equipment placement with Dri-Eaz, Phoenix, XPOWER, B-Air, and Injectidry units, and the documentation format adjusters expect. We stay on-site until you’re confident running the job alone. The goal is simple: every Keegan location opens producing work that meets IICRC, RIA, and IFA standards from day one, documented for the claim, backed by the written guarantee.
Ongoing Support
- Field coaching and technical backup. Complex losses happen. Our team is available to walk you through unusual drying scenarios, large-loss coordination, and adjuster disputes where the documentation needs to be bulletproof.
- Marketing and lead engine management. Local search optimization, paid media, and brand campaign coordination – we manage the national presence so you can focus on running jobs in your territory.
- Vendor and equipment relationships. Pre-negotiated pricing on Dri-Eaz, Phoenix, XPOWER, B-Air, and Injectidry equipment, plus consumables and rental fleet access at rates individual operators can’t match.
- Technology updates and software support. Job management platforms, moisture tracking tools, and documentation systems – maintained and upgraded without disruption to your workflow.
- National brand campaigns. Television, digital, and partnership marketing that builds recognition for the Keegan name, driving inbound calls to your local number.
- Peer network of Garrison operators. Regular calls and annual gatherings with other owners who run the same playbook, face the same market challenges, and share what’s actually working.
You’re Never Alone
Every Keegan location is independently owned and operated, but no owner works in isolation. The systems, the training, and the field support are built to keep you running to The Garrison Standard from your first day. Call (361) 317-7269 to talk through territory availability, investment requirements, and what the onboarding timeline looks like for your market. Or request info below and we’ll call you back – live person to live person.
Written by Shane Pruitt, Owner at Keegan Water Damage Restoration, part of the Garrison Partners family since 2005.